Nikki started with Hearbase in October 2012 as our patient services co-ordinator. She was originallynikki based at our head office in Folkestone where part of her duties included the day-to-day management of our patient services.

In 2014, supported by Hearbase, Nikki started a two-year audiology degree at Anglia Ruskin University in Cambridge. Graduating in 2016, Nikki is now part of our clinical audiology team.

Nikki has enjoyed the transfer in roles within Hearbase. She found the degree challenging but rewarding and is now supporting both NHS and private patients, managing their needs across clinics in south east Kent.

Over the past 25 years Nikki has developed roles in retail and customer services management, recruitment and business development. These transferable skills have given Nikki the confidence to develop her career as a clinical audiologist. She is looking forward to helping move Hearbase forward and seeing more patients.