Here you will find links to many of the documents we make available to patients. If you are looking for a specific piece of information you should find it here as a download. If you can’t find what you are looking for please ring us on 0800 028 6179 or email us at


Hearing Aids: A Printable SummaryDownloads

This summary contains all the information that you need when thinking about getting a hearing aid from Hearbase. It is particularly useful if you want something to print out and give to a friend or family member who would rather read something on paper than look at a website.

Printable information about our private hearing aid service



DownloadsPrivate Patients’ Medical and Lifestyle Questionnaire

We normally send you this questionnaire before your first appointment with us so we have a full understanding of  your hearing loss and any relevant medical history. By completing this form at home you can spend as much time as you need to reflect on the issues which need to be addressed. It is a way of ensuring your audiologist knows everything they need to so they can make the best possible hearing recommedation for you.

Private Patients’ Medical and Lifestyle Questionnaire



Hearbase downloadsHearbase Hearing Aid Brochure

This is the brochure that we normally give to all our hearing aid patients at their first consultation with us. It tells you about the different types and styles of hearing aids available as well as the pros and cons of various options. You can find out about the different stages of being fitted with hearing aids and learn about our aftercare programme that ensures you get many years of satisfactory hearing aid use.

Hearbase Hearing Aid Brochure



Hearbase Practice BrochureDownloads

This brochure tells you about the full range of services which Hearbase offers. We are not just a hearing aid company. We carry out diagnostic tests for hearing and balance problems, provide specialist hearing protection and a full range of industrial hearing services.

Hearbase Practice Brochure


One Ashford Hospital BrochureHearbase downloads

This brochure is similar in content to our main practice brochure but details our services specifically available at One Ashford Hospital. These include hearing aids, balance investigations, hearing protection and tinnitus advice.    You can find out more about our services at the One Ashford Hospital here.

Hearbase One Ashford Hospital Brochure


Branch Informationlocationsthumb

This is a list of our private locations across Kent in pdf format. To arrange an appointment at any of our branches call our Folkestone helpline 0800 028 6179.

Hearbase Private Locations



Retube Your Hearing AidDownloads

If you fancy trying to retube the ear mould of your hearing aid you can find the instructions here. If you need replacement tubing or the tools to do it you can contact our Folkestone office. You can also buy them online here.

How To Retube Your Hearing Aid



Arundel MapDownloads

If you are coming to see us at the Arundel Unit (part of the Spencer private hospital) on the William Harvey site at Ashford you can download a map here. You can find out more about our services at the Arundel Unit here.

Arundel map