We Offer The Very Latest Technology

Why choose Hearbase

Mark Scutchings

Mark Scutchings, managing director, says: Thank you for visiting the Hearbase website. Hearbase is Kent’s largest independent hearing company and we have been working in audiology for more than 20 years. Throughout that time we have taken pride in applying the latest technology to the problems of hearing loss in Kent.

We back this up with aftercare and support at the core of our patient service package. The approach that we have developed contains three essential parts:


Firstly, focusing on your needs. This means taking time to understand the particular situations in which you need to improve your hearing and, wherever possible, to offer a range of solutions to suit your lifestyle.

Clear information

Secondly, providing clear and straightforward information on our services, both on our website and on our paper-based material. This includes clear information on pricing so you have an idea of potential costs ahead of your first appointment.

Consistency of approach

Thirdly, operating in accordance with clearly defined clinical protocols. This means that whichever of our hearing aid audiologists you see, at whichever location, you should receive the same level of service and care with a consistency of approach that many companies struggle to achieve.


We are completely independent of any hearing aid manufacturer or national hearing aid company so we have access to all the world’s leading hearing aid brands. This gives you an almost unlimited choice in hearing technology.

why choose Hearbase

Clear and straightforward information

We are also Kent’s largest independent provider of hearing aids. We continually monitor prices to make sure we offer the best value to our customers and we guarantee you the best value on any like-for-like hearing aid package. Our initial assessment is free and without obligation.

I hope that you decide to give us the opportunity to help you. If you have any questions or queries that you would like me to answer you are welcome to contact me by email or telephone at any time.