Edward works at our head office in Folkestone. Here he organises the diaries for our audiologists, talks to patients on the telephone and books appointments.
He also advises patients if they have concerns about their hearing aids and assesses whether a further appointment is necessary.
Edward joined Hearbase in July 2013 and comes from a strong customer service background, with 15 years’ experience.
He says: “I really enjoy talking to the public and helping to sort out any problems they may have.”