Claudia GoncalvesClaudia finished her audiology degree in Porto, Portugal, her home country. After graduating she worked there for almost a year as a hearing aid dispenser for a big Portuguese company.

During this time she also trained in several hospitals. She gained experience in everything related to hearing rehabilitation, as well as hearing and balance assessment.

Claudia came to the UK to study for a short while and also worked in an NHS hospital. She wrote a paper about audiology services in Portugal and Wales.

She joined Hearbase in August 2014 because she wanted to widen her professional experience. Now she is  responsible for the company’s branches in South Kent and Bromley. Claudia assesses patients, fits them with hearing aids and carries out follow-up appointments to make sure they are happy and satisfied.

Claudia says: “Sometimes it is very challenging to be away from Portugal but Hearbase and everybody in the team makes me feel like home.”

During her spare time Claudia enjoys listening to music and watching films. Her other interest is photography, especially analogue cameras.