Meet the team Mark Scutchings

Mark Scutchings – Managing Director

Mark is the managing director of Hearbase. He is a qualified hearing aid audiologist and registered clinical physiologist with responsibility for all the clinical aspects of the company. He has worked in the field of hearing for more than 25 years, in both the public and private sectors.

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Meet the team Justin GriggsJustin Griggs – General Manager

Justin joined Hearbase in March 2010 and has now taken on the role of general manager. He is based at our head office in Folkestone and his responsibilities include marketing, sales and the general day-to-day running of the company.

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Meet the team David BrightDavid Bright – Financial Controller

David joined Hearbase in January 2011. He is in charge of the company’s accounts and is based at our head office in Folkestone. He has experience of both accounting and the hearing aid industry.

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Mel Tomlin – Personal AssistantMeet the team Mel Tomlin

Mel joined Hearbase in December 2014 as PA to Mark Scutchings. She previously worked in London as executive assistant in the publishing industry. Mel’s role is to help Mark with administration and to keep him organised.

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Sally French

Sally French –  Audiologist

Sally is a qualified hearing aid audiologist who has worked for Hearbase since 1999. She is our main dispenser at The Chaucer Hospital in Canterbury where she also provides clinical support to ear, nose and throat consultants. Sally also works at the Kent Institute of Medicine and Surgery (KIMS) Hospital in Maidstone.

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Sandra Rodrigues

Sandra Rodrigues – Audiologist

Sandra joined us in December 2012 and works as a clinical audiologist. She comes from Portugal, where she qualified in audiology and is now delivering and developing Hearbase’s services for NHS patients in north Kent.

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Joana Carvalho

Joana Carvalho – Audiologist

Joana joined Hearbase in December 2012 as a diagnostic audiologist and she covers our branches in Folkestone, Ashford and Canterbury. She took her audiology degree in her home country of Portugal where she gained experience working in hospitals and hearing care centres.

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Marta LopesMarta Lopes – Audiologist

Marta completed her degree in audiology in her home country of Portugal where she worked in public and private hospitals, carrying out hearing assessments. She joined Hearbase in November 2013 and helps to cover our branches in Folkestone, Ashford, Dover, Faversham and Canterbury.

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Vitor Jesus

Vitor Jesus – Audiologist

Vitor, who comes from Portugal, joined us in July 2014. He completed his degree in audiology in his home country and after graduating he worked with ear, nose and throat consultants in different Portuguese health clinics.

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Daniela Monteiro – AudiologistDaniela Monteiro

Daniela joined us in 2014 after completing her Master’s degree in occupational health and safety in her home country of Portugal. Before that she worked in the ear, nose and throat department of a public hospital in Lisbon.

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Nikki Davis – AudiologistNikki Davis

Nikki started with Hearbase in October 2012 as our patient services co-ordinator. In 2014, supported by Hearbase, Nikki began a two-year audiology degree at Anglia Ruskin University in Cambridge. Graduating in 2016, she is now part of our clinical audiology team.

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Mario Pereira – AudiologistMario Pereira

Mario joined Hearbase in December 2015 from Specsavers. Like Nikki, he also completed a two-year audiology degree at Anglia Ruskin University in Cambridge and graduated in 2016. He is now part of the Hearbase audiology team.

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Angela ScrivenerAngela Scrivener – HR Admin

Angela joined Hearbase in March 2012, initially to run our new Deal branch. In September she moved to our head office in Folkestone to take on the role of human resources administrator.

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Edward FisherEdward Fisher – NHS Admin

Edward joined Hearbase in July 2013 and is based at our head office in Folkestone. He spends his time at work organising the audiologist diaries, talking to patients on the telephone and booking appointments.

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Zoe Ormerod – NHS AdminZoe Ormorod

Zoe joined Hearbase in January 2016 and is based at our head office in Folkestone. She spends her time at work organising the audiologist diaries, talking to patients on the telephone and booking appointments.

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Kim ClennelKim Clennell – Receptionist

Kim is a receptionist at our Folkestone branch and has been with Hearbase since June 2010. She has many years’ experience in customer service and is perfect as a first point of contact with patients.

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Paula BirdPaula Bird – Receptionist

Paula joined Hearbase in June 2010 as a receptionist and is often the first point of contact for customers, both face-to-face and on the telephone. This is a key role and one in which Paula excels.

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Lucy Missing – Administration AssistantLucy Missing

Lucy is the newest member of the Hearbase administration team, joining us in October 2016. She says she enjoys the variety of her role with Hearbase and working with a friendly team. “Outside work I enjoy baking and spending time with my family and friends,” she said.

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Dannielle Martin – Deal Office Receptionist

Dannielle is the receptionist at our Deal branch in King Street where her duties are varied. They include helping customers face-to-face and on the telephone, booking appointments, dealing with and resolving customer queries and helping the branch audiologist. She also welcomes patients and tries to make their experience with Hearbase a pleasant one.

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